Welcome to 24 X 7 Home Appliance Service. By accessing our website or booking a service, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. Service Booking

• Customers can book a repair service through our website, phone, or other available contact methods.
• Service appointments are scheduled based on technician availability and service location.
• Appointment timings are approximate and may vary due to traffic, weather, or operational requirements.

2. Inspection & Diagnosis

• A technician will inspect the appliance to identify the issue.
• Repair recommendations and estimated charges will be shared after the inspection.
• Additional repairs or replacement parts, if required, will only be carried out after customer approval.

3. Service Charges

• Service charges may vary depending on the appliance type, issue, service location, and replacement parts required.
• All applicable charges will be communicated before the repair work begins.

4. Spare Parts

• If replacement parts are required, availability may vary depending on the appliance model.
• Additional charges may apply for replacement parts.

5. Warranty

• Warranty, where applicable, is limited to the repair work or replacement parts provided during the service.
• Warranty does not cover accidental damage, misuse, unauthorized repairs, power fluctuations, or issues unrelated to the completed repair.

6. Customer Responsibilities

Customers are requested to:

• Provide accurate contact and address information.
• Ensure safe access to the appliance.
• Remove personal belongings around the appliance before service.

7. Cancellation & Rescheduling

Customers may cancel or reschedule appointments by contacting our support team in advance. We reserve the right to reschedule appointments due to operational or unavoidable circumstances.

8. Limitation of Liability

We strive to provide professional repair services; however, we are not responsible for:

• Existing internal appliance damage.
• Loss of food, data, or personal belongings.
• Delays caused by unforeseen circumstances.
• Damage resulting from improper usage after the repair.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Any updates will be published on this page.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team.